Terms and Conditions

Last updated: 30 July 2026

These Terms and Conditions govern your use of thecuckoolibrary.com and your purchase of books, printables and downloadable products from The Cuckoo Library, an imprint of BSK Global Enterprises.

By using the website or placing an order, you agree to these Terms and Conditions.

1. About us

The website is operated by:

2. Eligibility

Orders must be placed by individuals who are at least 18 years old or by individuals using the website with the permission and supervision of a parent or legal guardian.

3. Products

We sell products that may include:

• Printed books
• Children’s activity materials
• Digital printables
• Downloadable educational resources
• Other related products

We try to display product descriptions, colours, dimensions, age recommendations and illustrations accurately.

Actual printed colours may vary slightly because of screen settings, printing methods, paper type or production differences.

4. Product suitability

Age recommendations are general guidance only. Parents, guardians and educators are responsible for deciding whether a product is suitable for a particular child.

Children should use books, activity materials and printables under appropriate adult supervision.

5. Prices

All prices are displayed in Indian Rupees unless stated otherwise.

Applicable taxes, shipping charges or other fees will be shown before payment, where relevant.

We may change prices at any time. A price change will not affect an order that has already been confirmed and paid for.

6. Orders

Placing an order does not automatically guarantee acceptance.

An order is accepted after:

• Payment is successfully completed
• The order is confirmed by us
• The product is available
• The delivery address is serviceable, where physical delivery is required

We may cancel an order where:

• A product is unavailable
• The price or product information contains an obvious error
• Payment is unsuccessful or unauthorised
• The delivery address is incomplete or unserviceable
• Fraudulent or suspicious activity is detected

If we cancel a paid order, the eligible amount will be refunded to the original payment method.

7. Online payments

We accept online payments through the payment methods displayed at checkout.

Payments may be processed by third-party payment gateway providers. Their terms, privacy policies and transaction rules may also apply.

The Cuckoo Library is not responsible for delays caused solely by banks, payment gateway providers or payment-network interruptions. We will assist with genuine payment-related issues wherever reasonably possible.

8. Digital products

Digital printables and downloads are provided for personal, household or classroom use, as specified on the product page.

Unless written permission is provided, you may not:

• Resell a digital file
• Upload it to another website or platform
• Share the file publicly
• Distribute copies commercially
• Modify and sell the product as your own
• Use illustrations, characters or designs for commercial products
• Remove branding or ownership notices

Purchasing a digital product gives you a limited right to use it. Ownership of the intellectual property does not transfer to the purchaser.

9. Intellectual property

The website content, book content, characters, illustrations, logos, designs, product names, stories, printables, downloadable files, photographs and written material belong to BSK Global Enterprises, The Cuckoo Library or the relevant licensed owner.

Content may not be copied, reproduced, republished, sold, distributed or commercially used without prior written permission.

10. Shipping

Physical products are currently shipped only within India.

Shipping timelines are estimates and may be affected by courier delays, public holidays, weather, remote-location service limitations or circumstances beyond our reasonable control.

The complete Shipping Policy forms part of these Terms and Conditions.

11. Cancellations, returns and refunds

Cancellations, replacements and refunds are governed by our Return and Refund Policy .

Digital products are generally not returnable after download or access has been provided, except in cases such as duplicate payment, an inaccessible file or a verified technical defect that we cannot resolve.

12. Website availability

We may temporarily suspend or restrict access to the website for maintenance, security, technical issues or updates.

We do not guarantee that every feature will always be available without interruption.

13. User conduct

You must not:

• Use the website for unlawful activity
• Attempt unauthorised access to the website
• Introduce viruses or harmful software
• Misuse discount codes or payment systems
• Place fraudulent orders
• Copy or distribute protected content without permission
• Interfere with the website’s normal operation

14. Limitation of responsibility

We will make reasonable efforts to provide accurate product information and fulfil confirmed orders.

To the extent permitted by applicable law, we are not responsible for indirect losses caused by:

• Misuse of a product
• Failure to follow age or supervision guidance
• Unauthorised sharing of digital files
• Third-party courier delays
• Payment gateway interruptions
• External websites or services

Nothing in these Terms excludes any customer rights that cannot legally be excluded.

15. Changes to these terms

We may update these Terms and Conditions when our products, website functions or business practices change.

The updated version will be posted on this page with a revised date.

16. Governing law

These Terms and Conditions are governed by the applicable laws of India.

Any dispute will be subject to the jurisdiction of the appropriate courts in Tamil Nadu, India, subject to applicable consumer-protection laws.

17. Contact us

For order-related or general enquiries, contact: